Here is a list of commonly ask questions and thier answers. If you dont find your question or answer here you can contact us for more details. Although it is highly recommened to review the common answers here for faster service.
I forgot my password?
So you forgot your password! No problem. It is easy to fix, go to the sign in
link at the top right of any page and then click forgot password. Enter you email address you used to sign up an account. You will receive an email (to your registered email address) with full instructions to reset your password. Just follow the instruction in the email and your done.
How can I be removed from the weekly newsletter?
Log into your account here
. At the right hand of your user controll panel click on edit my profile. On this screen uncheck yourself from receiving the newsletter. Then click update user profile. You have now been removed from the weekly newsletter. You can add youself back to the newsletter list at anytime you choose.
You can see the current DJS VIDEO store hours here
How can I add photos to my profile page?
This very easy but all photos should be web ready! What we mean by this is they should be saved in either JPEG or GIF and should be in a file size that is optomized for web use. Once logged into your account click MY PHOTOS, then click browse button. Brown you computers harddrive for the digital photo you wish to add to your DJS PROFILE. You can also add a comment or title to your photo. When you are ready just click add. The photo will be added to you profiles space. If you the file is too large you will get either an error or it will not upload.
Special note: Please use good judgement when uploading any photo. Thank you DJS VIDEO
How to add an avatar to my profile?
If you dont know what an avatar is see the definition here
. Adding an avatar is very easy. Their are two options for adding an avatar to your profile. Upload your own image or select one from the already listed images.
Upload your own image: From your account user controll panel click edit profile. Go to where you can see the line Upload an Avatar... this is where you can search your computer for a digital image to add as you avatar. Click the browse button to find the image as your avatar. Once you are done click update user profile.
Choose an Avatar: You can select from 15 provided images as your avatar if you wish to use one of them. Just select one from the drop down menu right below the upload avatar area.
Special note: All Images should be no larger then 148 x 148 pixels. You can add an avatar image that is larger and it will be resized to 148px x 148px. Image that are not square will often look bad since they will be resized automatically. Again remember to use JPEG or GIF images web ready.
What is an avatar?
An avatar is computer user's representation of himself or herself, whether in the form of a two-dimensional icon (picture).
How do I find a movie location?
Find the movie, game or audiobook you are looking for by searching the website. Once you have found the item, you will see the location listed just to the right of the item image. See Example Below...
How do I add a review or member comments?
You must be a member to add reviews and or comments. Once logged into your acccount find any item that you wish to write a review or comment. At the bottom of that page their will be a form to fill out.
:Enter the your review title. This is not the movie title but rather your title of your review
Type your Review
Select if your review is a favorable one or not by check boxing recommended or not recommended. This will help other readers find and sort movie reviews.
Click the add review button
How do I contact DJS VIDEO?
Their are a few ways to contact us. One would be go to the contact us
page and fill out the contact us form. If you are a member you can contact us directly from within your user control panel , click on My Messagege, then click send message to DJS VIDEO. Additionally our phone and address is located on the contact us